Service Specialist - Smart Buildings / Automation - Level II, Mechanicsburg, Pennsylvania

Siemens is currently searching for an Automation Service Specialistto support our Service Automation group in the Northern Counties of CentralPennsylvania (Tioga, Lycoming, Clinton Centre, Union, Montour, Northumberland,Centre and Snyder).

Whodesigns your future? You do.

Are you looking for acareer where you can showcase your technical aptitude and passion for problemsolving to ensure your customers can work in a comfortable, safe, andenergy-efficient environment? Then look to Siemens!

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Our Culture:

At Siemens,we live and foster an ownership culture, in which every employee takes personalresponsibility for our company's success. We trust and empower our leaders toact as owners, direct their teams, and innovate to succeed. We communicateopenly and honestly to learn from our failures and celebrate our successes. Werecognize individual and team achievements frequently. We invest in our teammembers, offering a wide variety of internal and external developmentopportunities.

What you will do for SiemensSmart Infrastructure:

Undergeneral supervision, you will conduct preventive maintenance, repair,installation, commissioning and general servicing of HVAC Automation Systems(including detailed troubleshooting). You will be responsible for high levelsof customer satisfaction through direct, on site, customer interaction. Mentorsmechanical technicians on building automation activities. You will also beresponsible for properly completing required project and service documentation.

Responsibilities:

• Diagnose and repair electronic controlsystem malfunctions.
• Provide sketches of field changes anddiscrepancies for engineering corrections and drawings.
• Communicate with customers uponarrival and before leaving the work site.
• Meet regularly with customers tobecome familiar with operating problems.
• Keep customers informed on the natureof service provided, outstanding issues, and recommend system enhancements,upgrades, and or repairs.
• Promote the sale of add-on work.
• Manage assigned work to meetprofessional execution, time, and customer satisfaction standards.
• Report problems or changes tomanagement immediately.
• Interface with Service Manager,Service Project Manager, and subcontractors on projects to coordinateactivities in an ethical and professional manner.
• May provide training to customers onelectronic control systems operations.
• Deliver manuals and documentation tothe customer for training needs.
• Mentor and train mechanical workforceon building automation systems.
• Provide support to the mechanicalstaff on non-complex, non-critical equipment.

Qualifications:

• High school diploma orstate-recognized GED; Associate degree preferred
• 3-5 years' experience installing and/orservicing electronic control and HVAC equipment
• Knowledge of a variety of electronicor digital control systems, and ability to test and write modifications tosystem software
• Must have experience in writingcomputer programs and software applications related to the HVAC industry
• Demonstrated experience in theintegration of low-voltage building sub-systems using various industryprotocols, such as BACNet, N2, Modbus, etc.
• Ability to work in a variety ofcircumstances, including climbing ladders, scaffolds, and high-lift equipment;working in ducts, crawl spaces, roofs, basements, above ceilings, and in outside/inside/heat/cold/day/nightconditions
• Must be able to use hand tools,laptop, email, smartphone, and tablet
• Must be able to carry and moveequipment and tools weighing up to 75 pounds unassisted
• Ability to work in a team environmentproviding dedicated support to our customers
• Proficient in Microsoft Office (Word,Excel & Outlook)
• Good verbal and written communicationskills in English
• Qualified applicants must be legallyauthorized for employment in the United States
• Must be 21years of age and possess a valid driver's license with limited violations

Benefits:

• Competitivesalary based on qualifications
• Health,dental, and vision plans with options
• Matching401(k)
• Competitivepaid time off plan, holidays, and floating holidays
• Paidparental leave
• Companycell phone and laptop
• Extensiveproduct training and professional career development
• Educationand tuition reimbursement programs available
• Overtime, on-call pay, and companyuniform and vehicle for eligible positions

Siemens is anEqual Opportunity and Affirmative Action Employer encouraging diversity in theworkplace. All qualified applicants will receive consideration for employmentwithout regard to their race, creed, religion, ancestry, national origin, sex,sexual orientation, gender identity, age, marital status, familyresponsibilities, pregnancy, genetic information, domestic partner status,disability, weight, height or AIDS/HIV status, protected veteran or militarystatus, other categories protected by federal, state, or local law, andregardless of whether the qualified applicants are individuals withdisabilities.

Organization: Smart Infrastructure

Company: Siemens Industry, Inc.

Experience Level: Mid-level Professional

Job Type: Full-time

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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